Privacy Policy

1. Categories of Personal Data We Collect

(a) Personal Data You Provide to Us

• Contact Details: When you create an account, we collect your name, email address, phone number, and contact preferences.
• Text and Content Input: We process any text or content you input into our Services to generate AI audio, including any Personal Data you include in your text.
• Audio Recordings and Voice Data: We collect audio recordings of your voice that you share with us, including voice characteristics data to provide our AI audio generation services.
• Profile Information: You may provide profile descriptions, bio information, and preferences about how you intend to use our Services.
• Communications: When you contact us, we collect your name, email, message contents, and other information you provide. We may track email opens to improve our services.
• Payment Details: Our payment processor collects payment information including name, billing address, and financial information when you use paid services.
• Verification Information: We may collect identity verification documents as required by law or for security purposes.

(b) Personal Data We Collect Automatically

• Location Information: We infer your general location using your IP address.
• Device Information: We collect IP address, browser type, operating system, device identifiers, and mobile advertising identifiers.
• Usage Information: We track your interactions with our Services, including content viewed, actions taken, features used, and visit timestamps.
• Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to collect information about your use of our Services.

(c) Personal Data from Third Parties

• Third-Party Logins: If you register using third-party accounts, we receive information like name, email, username, and profile picture.
• Publicly Available Information: We may collect publicly available information to train and improve our AI models, where permitted by law.
• Service Providers: We receive information from verification services, analytics providers, and other business partners.

2. Purposes of Processing and Legal Basis

3. How We Share Personal Data

We may share your Personal Data in the following circumstances:

• Service Providers: Third-party vendors who help us operate our services (hosting, analytics, payment processing)
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• With Consent: When you explicitly consent to sharing with specific third parties
• Public Content: Content you choose to make publicly available through our platform

We do not sell your Personal Data to third parties for monetary consideration. We implement appropriate safeguards when sharing data with service providers.

4. Data Retention

We retain Personal Data for as long as necessary to provide our services and fulfill the purposes outlined in this Policy. Specific retention periods include:

• Account Data: Until account deletion or 3 years after last activity
• Voice Data: Until account deletion or explicit removal request
• Generated Audio: As specified in our Terms of Use or until deletion request
• Analytics Data: Up to 2 years for service improvement purposes
• Legal Requirements: As required by applicable law or regulatory obligations

5. International Data Transfers

Your Personal Data may be transferred to and processed in countries other than your country of residence. We implement appropriate safeguards for international transfers, including:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Other legally recognized transfer mechanisms

6. Security

We implement industry-standard security measures to protect your Personal Data, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and monitoring
• Employee training on data protection
• Incident response procedures

While we implement robust security measures, no system can guarantee complete security. We encourage you to protect your account credentials and report any suspected security issues.

7. Your Rights

Depending on your location, you may have the following rights regarding your Personal Data:

(a) General Rights

• Access: Request information about Personal Data we process about you
• Rectification: Request correction of inaccurate or incomplete Personal Data
• Erasure: Request deletion of your Personal Data, including account and voice data
• Restriction: Request limitation of processing in certain circumstances
• Portability: Request transfer of your Personal Data to another organization
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw previously given consent for processing
• Opt-out of Training: Opt out of use of your data for AI model training

(b) How to Exercise Your Rights

To exercise these rights, please contact us at privacy@thinksound.io or use our privacy request form. We may require verification of your identity before processing requests.

(c) Additional Rights for Specific Regions

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage. Categories include:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how you use our services
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie preference center.

9. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect Personal Data from children under 18. If we become aware that we have collected such information, we will delete it promptly.

Users are strictly prohibited from uploading voice recordings or other content from children under 18. If you believe we may have such content, please contact us immediately at privacy@thinksound.io.

10. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third-party services. We encourage you to review their privacy policies before providing any information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes through our Services or by email. Continued use of our Services after updates constitutes acceptance of the revised Policy.

12. Contact Information

For questions about this Privacy Policy or our data practices, please contact us: